Do you ship outside of the UK?

Yes, we do! Standard UK delivery is £7.95, EU is £14.95 and International is £35.

How long will my delivery take?

When you receive a shipment email from us, your order should arrive within 24 hours on a tracked service within the UK. Outside the UK, delivery times can be between 3-11 business days.

Can I return an order?

We do accept returns of unused pieces within a 14 day return period. Please email info@gather.glass prior to sending it back to us.

Will my glassware look the same as on the website?

Every piece is made by hand by Gather’s talented team of glass artisans. Coloured glass is blown and manipulated in many different ways to construct just one piece. Perhaps you might see a minute variation in form or colour in your glassware. 

Is the glassware dishwasher safe?

Most of our smaller glasses are safe to put in the dishwasher. We would recommend hand washing any taller glasses or larger jugs.

Do you have a physical shop which I can visit?

We do not, we sell online and work with a number of stockists and marketplaces. We make all of our glassware in our hot glass studio in Woolwich, London. We run classes in our studio and are open for appointment only for production glassware projects.

What is ‘production glassware’?

Gather’s small team also works on small to medium batches of glassware for designers and brands - from product development to delivery. If you are looking to have your own glassware produced, please get in touch with us. 

I’m interested in stocking Gather, how do I find out more?

You can browse our digital catalogue here. For further information, email us at info@gather.glass.

Do you run private events?

If you are looking to learn a new skill as a group of colleagues or friends, get in touch! We can tailor the event to your needs.