Where is Gather Glass made?

All our glassware is hand-blown at our studio in Woolwich, South East London. Every piece is formed from molten glass at 1100°C, annealed overnight, and cold-worked by hand in small batches.

Who makes the glass?

Gather is led by artist and designer Phoebe Stubbs, alongside a small team of skilled glassblowers. We have over 18 years of experience working with glass in the UK and abroad.

Do you take commissions or custom projects?

We do! We’ve created custom colours and even collaborative editions for designers and brands. Contact us for lead times and minimums. See some examples of our client projects here.

What kind of glass do you use?

Our glassware is made using lead-free crystal glass which is durable, food-safe, and free of toxic additives.

Is your studio sustainable?

Yes. Our glass is made using a large electric furnace, helping us reduce reliance on fossil fuels. We also run two small electric furnaces to melt down and reuse waste glass generated during production, minimising material waste. Our reheating furnace is double-ended, allowing two makers to work from one energy source.

Is your packaging eco-friendly?

It is! We use recyclable cardboard, paper wrap, and biodegradable loose fill. We’re committed to sustainable sourcing and minimising our carbon footprint wherever possible.

Is your glass dishwasher safe?

Yes, though we recommend placing items on the top rack and using a gentle cycle. For best results, hand wash with warm water and mild detergent, especially for coloured glass.

Can I use it for hot drinks?

Our glassware is annealed for strength but not tempered, so we recommend warm to cold liquids. Sudden thermal shock (like boiling water into a cold glass) should be avoided.

How long will my order take to arrive?

We aim to dispatch within 2–3 business days. UK orders typically arrive within 5 working days; international delivery times vary.

Do you ship outside of the UK?

Yes, we do! We ship worldwide.

• UK standard delivery: £7.95
  
• EU delivery: £14.95
  
• International: £35.00

Shipping costs are applied at checkout.

Can I return or exchange an item?

Yes, we offer a 30-day return policy. To be eligible, your item must be unused, in its original condition and packaging, with proof of purchase.

To start a return, email us at info@gather.glass. If your return is approved, we’ll send you a return shipping label and instructions.

Returns address:

Gather Glass, Unit 4, Submarine Cable Depot, Warspite Road, London, SE18 5NX, UK.

Please note: Items sent back without contacting us first will not be accepted.

What if my order arrives damaged?

We take great care in packaging, but if anything arrives broken, contact us with a photo at info@gather.glass within 14 days. We’ll organise a replacement as quickly as possible.

Where can I see Gather in person?

You can visit us at events or by appointment at our Woolwich studio. We're also stocked at a select number of design stores, keep an eye on our Stockists page for updates.

Are you open to press or collaborations?

Absolutely. Please get in touch with our PR consultant: katabillings@gmail.com for press, events, or project collaborations.

Do you offer glassblowing classes?

Yes! Join us at our Woolwich studio for a hands-on experience with our expert glassblowers. See all available class dates here.

Do you run private events?

You can book your event here. Or, if you have further questions about booking, please get in touch! We can tailor the event to your needs.

Can I get a refund on a glassblowing class that I've booked?

We will only refund class bookings for exceptional circumstances. If you cannot make the class, please email info@gather.glass and we can look at trying to rearrange your date.

What if my glass breaks in a class?

As with all creative practices, there might be the rare occasion that your piece breaks in production or whilst cooling in the kiln. Mistakes happen! If this unlikely event happens, our team will do their very best to remake your piece in the allotted time left in the class.